Shipping policy

Delivery

We aim to provide you with the best shopping experience to insure your satisfaction.

Orders are shipped and delivered according to the below conditions:

Cairo and Giza:

• Delivery within 24 hours – 60 EGP.
• Within 3 working days – 45 EGP.
• Within 5 working days – Free Delivery

All over Egypt:

• Delivery within 1 working week on minimum order of 1000 EGP.

Order now through our website or call us on 01014444220
or through any of our social media channels (Facebook and Instagram).

Returns

In case you want to return any product, our return policy is 14 days effective once you receive the order.

Products must be in their original condition, sealed, unopened and unused.

Please call 01014444220 and provide the order number to process the return.

Customers are responsible for paying for the returned delivery fees which amount to 50 EGP, Shipping fees will be deducted from the refunded amount.

Return time varies depending on customer’s location.